Effective Date: November 27, 2025

Klentoro LLC ("we," "us," or "our") operates the website https://klentoro.com/ (the "Site"). We are committed to protecting your privacy and ensuring a secure online experience. This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from our Site.

By visiting https://klentoro.com/ you are accepting the practices described in this Privacy Policy.

1. Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as "Personal Information."

  • Device Information:

    • Examples of Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
    • Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
    • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

  • Order Information:

    • Examples of Personal Information collected: Your name, billing address, shipping address, payment information (including credit card numbers, PayPal details), email address, and phone number.
    • Purpose of collection: To provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, provide you with invoices and order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
    • Source of collection: Collected directly from you.

  • Customer Support Information:

    • Examples of Personal Information collected: Your name, email, phone number, and details of your inquiry.
    • Purpose of collection: To provide customer support.
    • Source of collection: Collected directly from you.

2. How We Use Your Personal Information

We use your Personal Information for various purposes, including:

  • Fulfilling Orders: To process and ship your orders, communicate order updates, and manage returns.
  • Customer Service: To respond to your inquiries, provide support, and resolve issues.
  • Website Improvement: To understand how our customers use the Site, improve our products and services, and enhance your shopping experience.
  • Marketing & Communication: To send you promotional emails or updates about new products, sales, and special offers if you have opted in to receive them. You can opt out at any time.
  • Fraud Prevention & Security: To detect and prevent fraudulent transactions and protect the security of our Site.
  • Legal Compliance: To comply with applicable laws and regulations, respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us provide our services and fulfill our contracts with you, as described above.

  • Service Providers: We use trusted third parties to perform functions on our behalf, such as:

    • Payment Processors: Stripe, PayPal, and credit card processors handle secure payment transactions. They receive necessary financial information to process your payments.
    • Shipping Carriers: We share your shipping address and contact information with carriers (e.g., USPS, FedEx, UPS) to deliver your orders.
    • E-commerce Platform: Klentoro LLC uses WooCommerce to power our online store.
    • Analytics Providers: We may use analytics services (like Google Analytics) to understand how customers use our Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

  • Legal & Safety: We may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

  • Business Transfers: In the event of a merger, acquisition, or sale of our assets, your Personal Information may be transferred as part of the transaction.

We do not sell, rent, or trade your Personal Information to third parties for their marketing purposes without your explicit consent.

4. Your Rights

As a resident of the United States, you have certain rights regarding your Personal Information:

  • Access & Correction: You have the right to request access to the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact information below.
  • Opt-Out of Marketing: You can opt-out of receiving marketing emails from us at any time by following the unsubscribe instructions included in each email or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you non-promotional messages related to your orders or account.
  • Cookies: You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Site may become inaccessible or not function properly.

5. Cookies and Similar Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and improve your experience on our Site.

  • What are cookies? Cookies are small data files that are placed on your device or computer and often include an anonymous unique identifier.
  • Why we use them: For example, cookies help us remember what's in your shopping cart, remember your preferences, and track which pages you visit. This helps us provide a more personalized shopping experience and optimize our Site.
  • Managing cookies: Most web browsers are set to accept cookies by default. You can usually modify your browser setting to decline cookies if you prefer. However, blocking or deleting cookies may affect the functionality of our Site. For more information about cookies and how to disable them, visit allaboutcookies.org.

6. Do Not Track

Please note that we do not alter our data collection and use practices when we see a "Do Not Track" signal from your browser. This is because there is no consistent industry understanding of how to respond to "Do Not Track" signals.

7. Data Security

We implement reasonable security measures, including administrative, technical, and physical safeguards, to protect your Personal Information from unauthorized access, use, alteration, and disclosure. While we strive to protect your Personal Information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

8. Children's Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page and update the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email or mail:

Klentoro LLC 

Email: support@klentoro.com

Phone: +1 (212) 228-1133

Address: 474 W Broadway, New York, NY 10012, United States

Customer Service Hours: Monday-Friday 9AM-5PM EST