Welcome to Klentoro LLC! These Terms and Conditions ("Terms") govern your use of the website located at https://klentoro.com/ (the "Site") and any purchases you make through the Site. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Site.
1. About Us
The Site is operated by Klentoro LLC, an LLC registered in the US, with its principal place of business at 474 W Broadway, New York, NY 10012, United States. Throughout the Site, the terms "we", "us", and "our" refer to Klentoro LLC.
2. Products & Services
Klentoro LLC offers a variety of prints and photos in the Home & Garden niche. All products are subject to availability. We make every effort to display the colors and images of our products as accurately as possible, but we cannot guarantee that your computer monitor's display of any color will be accurate. We do not sell digital products, offer subscriptions, or sell age-restricted items on our Site.
3. Pricing & Payment
All prices displayed on the Site are in US Dollars ($) and are subject to change without notice. We strive to ensure all pricing information on the Site is accurate, but errors may occur. In the event of a pricing error on an item you have ordered, we will notify you and give you the option to reconfirm your order at the correct price or cancel it. We accept the following payment methods: Credit/Debit Cards (Visa, Mastercard, American Express), Stripe, and PayPal. Payment is required at the time of purchase. Your payment information is processed securely.
4. Order Processing & Shipping Order Processing:
Orders are typically processed and prepared for shipment within 1-2 business days from the time of purchase.
Shipping: We offer Free Shipping on all orders within the continental United States. We do not currently ship internationally. Once processed, orders are typically delivered within 3-5 business days. Please note that these are estimated delivery times, and actual delivery may vary due to factors outside our control. We will provide tracking information once your order has shipped.
5. Returns & Refunds
We want you to be completely satisfied with your purchase from Klentoro LLC.
Return Window: You may return eligible items within 30 days from the date of delivery.
Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
Return Process: To initiate a return, please contact us at support@klentoro.com. We will provide you with a prepaid shipping label and instructions on how to send your item back.
Return Shipping Costs: Klentoro LLC will cover the cost of return shipping by providing a prepaid return label.
Restocking Fee: We do not charge any restocking fees for returns.
Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days, depending on your bank or payment provider.
6. Intellectual Property
All content on this Site, including text, graphics, logos, images, and product designs, is the property of Klentoro LLC or its content suppliers and is protected by United States and international copyright laws. You may not use, reproduce, modify, distribute, or display any content from this Site without our prior written consent.
7. User Conduct
You agree not to use the Site for any unlawful purpose or in any way that might harm, disrupt, or impair the Site or its services. This includes, but is not limited to, attempting to gain unauthorized access to our systems, interfering with other users' enjoyment of the Site, or transmitting any malicious code.
8. Limitation of Liability
To the fullest extent permitted by law, Klentoro LLC shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses resulting from the use or inability to use the Site or products purchased through the Site.
9. Indemnification
You agree to indemnify, defend, and hold harmless Klentoro LLC, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with your access to or use of the Site or your breach of these Terms.
10. Governing Law & Dispute Resolution
These Terms and your use of the Site shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law principles. Any legal action or proceeding relating to your access to or use of the Site or these Terms shall be instituted exclusively in the federal or state courts located in New York, New York, United States.
11. Changes to Terms
We reserve the right to update, change, or replace any part of these Terms at our sole discretion by posting updates and changes to our Site. It is your responsibility to check our Site periodically for changes. Your continued use of or access to our Site following the posting of any changes constitutes acceptance of those changes.
12. Privacy Policy
Your use of our Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. We encourage you to review our Privacy Policy, available separately on our Site, for more details.
13. Contact Information
If you have any questions about these Terms, your order, or anything else, please contact us:
Email: support@klentoro.com
Phone: +1 (212) 228-1133
Address: Klentoro LLC, 474 W Broadway, New York, NY 10012, United States
Customer Service Hours: Monday-Friday 9AM-5PM EST